Privacy Policy for The Hut

Last Updated: March 8, 2026

Introduction

The Hut ("we," "our," or "us") operates a mobile application for booking batting cage reservations at our facility in Moody, Texas. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal Information

  • Account Information: Name, email address, phone number

  • Membership Details: Membership tier, join date, subscription status

  • Payment Information: Processed securely through Stripe (we do not store credit card details)

  • Facility Access: Unique 4-digit door code

  • Profile Photo: Optional profile image

Booking Information

  • Reservation dates and times

  • Facility type preferences

  • Booking history

  • Cancellation records

How We Use Your Information

We use your information to:

  • Process and manage facility bookings

  • Handle membership subscriptions and payments

  • Provide 24/7 facility access via door codes

  • Send booking confirmations and notifications

  • Communicate facility updates and announcements

  • Provide customer support

Data Storage and Security

  • Data is securely stored on OnSpace Cloud infrastructure

  • Payment processing handled by Stripe with industry-standard encryption

  • Profile photos stored in secure cloud storage

  • We implement appropriate security measures to protect your data

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing for memberships and bookings

  • OnSpace Cloud: Backend infrastructure and data storage

Your Rights

You have the right to:

  • Access your personal information

  • Update or correct your data through the app

  • Delete your account and associated data

  • Opt out of promotional communications

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Booking history is maintained for operational and legal purposes.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the app and on this page.

Contact Us

For privacy-related questions or requests: